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Investing in precious metals as a hobby or for investment portfolio diversification can help safeguard and build your financial future. Are you contemplating purchasing or selling gold, silver, platinum, or palladium products or expanding your portfolio? Finding a reputable precious metals company is crucial but challenging to select the right one.

While searching the internet for a list of companies, perhaps you saw Bold Precious Metals, a family-owned business with deep roots in precious metal collectibles. Researching companies that offer a range of services and products to meet your investment needs can be difficult and frustrating. We did some due diligence on Bold Precious Metals LLC and the Better Business Bureau to gather information about the company.

Reviews from customers and customer service responses to complaints contribute to a company building its reputation. Choosing the right bullion coin dealer to invest your money in is one of the most troubling decisions for coin collectors, investors, and individuals. Let us start the review by exploring the history of Bold Precious Metals.

Continue your read to learn about the company history, products & services, customers relation, and pros & cons.

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There's a reason this is our #1 recommended precious metals company:

  • Over $1 BILLION in retirement savings protected
  • Over 1,000 5 star reviews
  • Thousands of happy customers
  • A+ BBB rating
  • AAA customer rated
  • 5x Inc 500 winner

About Bold Precious Metals

Bold Precious Metals Review

Before Bold Precious Metals launched on January 1st, 2016, family members received inspiration from their grandfather, a precious metals coin enthusiast, and collector of silver and gold. For over 30 years, the family gained experience in the precious metals industry and pursued knowledge in engineering, finance, technology, and fiat-based currency system. Collectively they have experience in the value of gold and currency and precious metals holding security.

Bold Precious Metals LLC claims on the company website that they are unwavering, trustworthy, offer a unique inventory, and provide excellent customer service with a 100 percent satisfaction guarantee. Bold Precious Metals has a mission to educate its existing customers and consumers on the benefits of owning precious metals. By developing relationships with the top global suppliers, the company offers a broad selection of modern gold, silver, and platinum bars, coins, and rounds.

Located at 7301 Ranch Road 620 N, Suite 155-194 in Austin, TX, the bullion coin dealer conducts business online, nationally, and internationally. BBB lists the telephone number as 1(866) 454-BOLD and email contact as support@boldpreciousmetals.com.


Based on Bold Precious Metals LLC's profile information on Better Business Bureau (BBB), the Principles include Ryan E Cochran, Matthew L Cochran, and Eric R Bass.

BBB Rating

Bold Precious Metals has a 4.06-star rating out of five stars with an average of 36 customer reviews. In the last three years, the company had seven closed complaints, and within the past 12 months, only one closed complaint. The company has an A+ BBB Rating and Accreditation and has been an accredited member since March 2017.


Bold Precious Metals Review

We listed some of Bold Precious Metals LLC's most popular and new products on the online bullion coin dealer website.

Silver (Coin Mints, Bars & Rounds)

  • American Silver Eagle
  • America The Beautiful
  • Canadian Silver Maple Leaf
  • Allegories Germania & Columbia
  • South Africa
  • British Royal
  • South Korea
  • Scottsdale
  • China

Gold (Bullion Bars, Coins & Rounds)

  • American Gold Eagle
  • Canadian Gold Maple Leaf
  • Austrian Gold Philharmonic
  • Australian Gold Kangaroo
  • British Gold Britannia Royal Mint
  • British Gold Queen Beast Royal Mint
  • Gold Bullion Bars (½ gram to one kilo)

Platinum & Palladium (Bullion Coins, Bars & Rounds)

  • Platinum American Eagle Coins
  • Palladium American Eagle Coins
  • Perth Mint Platinum Coins
  • Canadian Maple Leaf Platinum Coins
  • Canadian Maple Leaf Palladium Coins
  • 2022 Britain Tudor’s Beast Lion (one/tenth ounce)
  • 2022 Platinum Great Britain Britannia (one/tenth ounce)


Bold Precious Metals Review

Presently, Bold Precious Metals is providing Seller and Charts services and planning to add two new services soon, including Bullion Storage and Precious Metal IRA. You can sell your coins and bullion to the company after receiving a fair cash quote of the value. Use the cash as store credit to trade for a new item.

Bold Precious Metals Charts service shows the market price of gold, silver, platinum, and palladium in real-time, along with the intraday, history, and ratio data. Investors can use the charts as an innovative tool to monitor the markets and their precious metals investments.

Bullion Storage Service (New)

Bold Precious Metals is planning to launch a service that allows customers to create their depository. You will have the option to request Bold Precious Metals to deliver your purchases directly to your depository account free of charge. Investors preferring to store their metal assets in a secured vault Bold Precious Metals LLC has relationships with depositories.

Precious Metal IRA Service (New)

Bold Precious Metals revealed on its website plans to launch a new service, precious metal IRA. Customers and consumers can purchase and deposit physical gold and platinum bullion products into their accounts. With a Precious Metals IRA (individual retirement account), investors can hedge their retirement investments.

What Are Customers Saying?

Bold Precious Metals Review

After reviewing over 100 comments on the Bold Precious Metals website and the Better Business Bureau site, we noticed the company had only a few disgruntled customers. Listed below, we summarized what each customer commented about the products and services, both positive and negative.

  • Makes great Christmas gifts.
  • Very easy process and fast delivery.
  • Great price, quick shipping.
  • Great shopping experience.
  • Trustworthy representative.
  • Beautiful coins and service.
  • Best one ounce gold bu and good quality.
  • Amazing value.
  • Love the design.
  • Good supply of popular bullion coins.
  • Nice buffalo series.
  • Messed up orders.
  • Lousy service and failure to send delayed shipment notification.
  • Shipped wrong item in order.
  • Slow to ship once receiving payment and poor communications.

Pros & Cons Bold Precious Metals


  • Certified coins graded on a scale from one up to 70, the highest perfect condition.
  • Coins carry a higher premium as legal tender produced by government mints.
  • Sells products directly from the mints and other reputable distributors.
  • Inspect all products for authenticity and condition upon arrival to Bold Precious Metals vault.
  • Member of independent grading services, PCGS and NGC.
  • Accredited member of the Better Business Bureau.
  • Accepts Visa, MasterCard, American Express, and PayPal payment methods and USPS money orders only.
  • Ships products fully insured and offers free delivery for orders $199 and more.


  • Customers must mail a personal check or do a wire transfer from their bank for orders over $5,000.
  • To return a product, customers must obtain a return authorization number from a representative by email and accept the market loss policy.
  • Five to 10 business days hold on electronic & paper check orders after receiving payments.
  • Company does not allow modifications or cancellations once a customer submits an order.

Our Take on Bold Precious Metals

Although Bold Precious Metals LLC can be considered a startup company since 2016, the company is on a flourishing path of creating existence and building a reputation. So far, the bullion coin dealer has a customer base providing positive reviews about their services and products. If you prefer a trustworthy, experienced family-owned precious metals company, we recommend Bold Precious Metals because of its initiatives to expand services and introduce new technology (The Chart).

The Principles of Bold Precious Metals obtained much experience throughout the years by learning from their grandfather and his collection of gold and silver products. Many customers reviewed the company as a provider of excellent, great, and good services, while a few reported no shipments and missing items.

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